Contact Us

We are committed to providing exceptional customer service to all Australian players. Our dedicated support team is available through multiple channels to assist you with account queries, payment issues, game-related questions, and responsible gambling guidance. We strive to respond promptly while maintaining the highest standards of professional service.

Available Support Channels

Choose the most convenient method to reach our customer service team. For urgent account or payment matters, we recommend using our live chat feature for immediate assistance. Email support is ideal for detailed inquiries requiring documentation or screenshots.

Live Chat: Available 24/7 through your account dashboard for instant support
Email: [email protected] for detailed inquiries and documentation
Phone: 1800 892 045 during business hours (9 AM – 6 PM AEST)

Response Times and Support Guidelines

Our support team typically responds to live chat inquiries within minutes, while email responses are processed within 24 hours during weekdays. When contacting us, please have your account details ready and describe your inquiry clearly to expedite resolution.

Last updated: January 28, 2026